IP Telephony, Unified Communications and Call Center
To understand unified communications, you need to understand Voice over IP (VoIP), which is technology that digitizes sound, divides that sound into packets of information, and transmits those packets over an IP network. VoIP evolved into IP telephony, essentially delivering sound to the desktop through IP phones.
As part of our partnership with Zultys, we offer Unified Communication Solutions that take IP telephony further and tie: Telephone, voice mail, e-mail, and information services together.