5000 Monument Avenue, Richmond, VA 23230

Managed Services

Whether you have five computers or five thousand, or connect to one server or an entire data center, CodeBlue Technology’s Server and Desktop technicians can diagnose and repair your basic or most challenging problems. We will work quickly to restore your system and get you back in business.

Your system may have crashed, your server might be down, or a hard drive or computer could have serious problems causing you to lose your most important business asset: critical information. CodeBlue Technology stands ready to support you, restore your system and retrieve your data.

Whether there’s a problem with email hosting, file or printer sharing, or hardware, CodeBlue Technology Desktop and Server Support has the skills, experience and tools to diagnose and fix it. We can even train or coach your people to handle most problems themselves.

With the proliferation of iPads, iPhones, smart phones, laptops and home-based work stations, employees can be much more productive if their office system allows them to work remotely from wherever they happen to be. As one of the few technology companies in the region certified for Apple mobility competency, CodeBlue Technology is the company to call on. Often businesses already have all the equipment they need for remote access and our team just needs to configure the gear properly.

Call on CodeBlue Technology. We will survey and evaluate your entire system and guide you to get up to speed and to be prepared for your future needs. We can even monitor your system going forward on a contract basis to be proactive and evaluate trends.

Tech Support, Maintenance and Services Include:

  • Onsite desktop, laptop, and server support
  • Remote helpdesk tech support
  • Outsource network administration
  • Internet connectivity troubleshooting
  • Computer repair and upgrades
  • Server maintenance and administration
  • Crisis support and disaster recovery
  • Emergency data recovery
  • Remote server management and bug fixes
  • Remote backup and datacenter tech support
  • Network troubleshooting
  • Wireless network support
  • Tech support for using projectors, printers, and other peripherals
  • Microsoft, Novell, Linux, Unix, Ubuntu support
  • VPN connectivity help
  • Emergency and afterhours network repair
  • Phone system support and troubleshooting
  • Phone user add/move/change
  • Virus and spyware removal and prevention
  • Support for FTP sites and storage area networks (SAN)
  • Voice over IP (VoIP) tech support
  • Software support and licensing advice
  • Email and DNS troubleshooting

Installation Services Include:

  • Desktop computer installation
  • Laptop computer software and network settings installation
  • Server configuration and installation
  • Router, switch, and hub installation
  • Digital projector configuration and installation
  • Network printer installation
  • Wireless network access point installation
  • Firewall configuration and installation
  • Network installation
  • Wiring and cabling installation
  • Wire management
  • Server room installation
  • Uninterruptible power supply (UPS) installation
  • Tape drive and optical drive installation
  • Hard drive replacement and installation
  • Projector and automatic projector screen installation
  • Software installation
  • Memory, processor, and graphics card installation
  • Database installation
  • Multimedia and presentation technology installation
  • Phone system installation
  • Voicemail installation
  • Wireless camera installation
  • Digital signage installation

Our managed Services platform is the answer to these questions and many others. Your IT investment is monitored, protected and serviced 24/7 under this program.

Contact us now for a free assessment!

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